Salesforce Experience Cloud is a digital platform for creating customized online experiences for customers, partners, and employees. It enables businesses to build branded portals, websites, help centers, and mobile apps integrated with Salesforce’s CRM.
The platform supports communication, collaboration, and self-service with customizable templates, Lightning components, and third-party integrations. It allows secure data access, workflow automation, and AI-powered recommendations to enhance engagement.
Experience Cloud integrates with Sales, Service, and Marketing Cloud, ensuring seamless data flow and personalized interactions across all touchpoints.